Privacy Policy

Effective Date: October 2025
Legal Entity: JS Enterprises
Registered Address: Village Railly, Sector 12A, Panchkula, Haryana 134112
Website: www.akyawellness.com
Contact: hello@akyawellness.com

At AKYA Wellness, your privacy and trust are our highest priority. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following types of information:

a. Personal Information:
Name, email address, phone number, shipping and billing address, date of birth (if provided), and payment details for processing orders.

b. Non-Personal Information:
Browser type, IP address, device information, referral source, and browsing behavior to help us improve our site and user experience.

c. Cookies and Tracking Technologies:
We use cookies and similar technologies to recognize your browser, personalize content, and analyze traffic. You may choose to disable cookies in your browser settings, but some parts of the website may not function properly as a result.

2. How We Use Your Information

Your data helps us provide a smooth, personalized, and secure experience. Specifically, we use your information to:

  • Process and fulfill your orders, including shipping and delivery.
  • Communicate with you regarding orders, promotions, and updates.
  • Improve our website, products, and customer service.
  • Comply with legal and regulatory requirements.
  • Prevent fraudulent transactions and ensure secure payments.

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information only with trusted partners and service providers who assist us in:

  • Payment processing
  • Order fulfillment and shipping
  • Email and SMS communications
  • Analytics and website optimization
  • These partners are contractually bound to protect your data and use it only for legitimate business purposes.

We may also disclose your information if required by law or to protect our legal rights, enforce our policies, or prevent misuse of our website.

4. Data Security

We use industry-standard encryption and secure server technologies to protect your information. All online transactions are processed through secure payment gateways that comply with PCI-DSS standards.

While we take every precaution to safeguard your data, no electronic transmission is completely secure. By using our website, you acknowledge this risk and agree that AKYA Wellness cannot guarantee absolute data security.

5. Your Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Request deletion of your data, subject to legal and transactional requirements.
  • Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us at hello@akyawellness.com.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

7. Third-Party Links

Our website may contain links to third-party sites or services. AKYA Wellness is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before sharing any personal data.

8. Children’s Privacy

Our products and website are intended for adults. We do not knowingly collect or store data from individuals under 18 years of age. If we become aware that a minor has provided us with personal information, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. The revised policy will be posted on this page with the updated effective date. Continued use of the website after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact:

Privacy Officer
Email: hello@akyawellness.com
Address: JS Enterprises, Village Railly, Sector 12A, Panchkula, Haryana 134112